ClearForms

Collect payments, not paper.

Your perspective powers our products.

Flexible Forms

Create custom forms or choose one of our templates to create mobile-responsive applications for business licenses, building permits, and every use case in between.

Choose from a variety of question and response format options.
Display FAQs, estimated fee costs, and turnaround times.
Customize, publish, and share forms with the public easily.

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Conditional Questions

Add logic that automates forms to adjust in real time based on answer input — enabling you to display certain questions only when it’s relevant to the applicant.

Collect the right information based on specified criteria.
Eliminate incomplete submissions and confusion.
Automate forms to calculate complex fees based on input.

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Reviewer Routing

Submissions are automatically sent to the right staff members across departments for reviews, signatures, and approvals — expediting turnaround times and streamlining processing.

Access your dashboard with assigned reviews automatically.
Review, approve, or halt the application easily.
Request a change or share feedback with the applicant.

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Public Portal

Public Portal

Forms are shared automatically to your public portal for constituents to browse or start an application. They can read application details quickly to find the information they need before they apply.

Share instructions, FAQs, and estimated costs.
Provide an open search and display data of past submissions.
Get applicants started effortlessly with instant account creation.

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Notifications

Applicants and staff are notified automatically of status updates, feedback, and approvals of applications — reducing phone calls and emails that bog down departments with recurring requests.

Notify applicants and staff of action items effortlessly.
Send status updates via email automatically.
Provide visibility into the process for both parties in real-time.

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Auto-renewals

Automate the manual steps involved in the renewal process, for both applicants and staff, to increase compliance rates and significantly reduce the time spent issuing renewals.

Set expiration dates, grace periods, and renewal windows.
Automate renewal reminder emails sent to applicants.
Control which fields can be auto-filled upon renewals.

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Payment Processing

Collect payment online and generate revenue from work that previously went unpermitted or unlicensed. Formulas calculate complex fees based on application data automatically, so you don’t have to manually.

Credit card, ACH, check, or cash payment options are available.
Transfer funds directly to your bank.
Pass transaction fees onto applicants if you choose.

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Metrics Dashboard

Access powerful statistics of submissions processed over time and view charts that break down forms by type. These metrics help influence data-driven decisions and shine a light on performance.

View launched, completed, and active forms.
Identify revenue generated for applications and renewals.
Review submissions that require action quickly.

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ClearForms helps to save staff time — making it easier on staff and ultimately making it faster for applicants. Then, on top of that, the information is power. As we get more workflows on the system, it gives us the ability to report back and say what we’re working on, how much money we’re generating in terms of revenue down the line, and how many we do each quarter — it’s pretty cool!
Andrew Maximous, P.E., T.E.Mobility & Traffic Engineering ManagerCulver City, CA

How ClearForms works.

Create Forms

Create custom forms or choose a template from our robust library of pre-built forms for licenses, permits, and more. Forms are easy to build and customize to meet your unique needs.

Publish & Share

Forms are published automatically in an online portal for effortless sharing, providing applicants with anytime access to your services — from submission to payment.

Review & Process

Submissions are routed to the right staff for processing and review automatically, and applicants receive status updates instantly so they can print permits or licenses from anywhere.